Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Resolution Warranty

  • Each ticket that you post to our tech assistance staff will be attended to within up to 1 hour. The popular queries are going to be addressed as quickly as possible. However, if the support inquiry you have sent calls for assistance from a competent admin technician, we are going to forward the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Top–class Technical Help Service

  • We are on–line for you night and day to give you advices and technical support as well as to assist you with any trouble that you may encounter while you are administering your virtual server. We can easily support all pre–installed applications, like your OS, server admin panel (based on the VPS type) and the Control Panel made 100% by our company.

  • Intuitive help center
  • An Intuitive Help Section

  • An exhaustive and constantly updated article base is incorporated into our in–house built Control Panel. It provides quick tips about how to conduct all the main website supervision duties. The Help section gives you comprehensive how to content articles and step by step video lessons. You can access the Help section by pressing the Help or Video buttons in the top right side of each Control Panel section.