Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You will find nearly all the answers to your questions in the easy–to–navigate Help section built into Domain-Host.Biz’s Control Panel. It features a large repository with commonly asked questions and comprehensive how–to articles compiled by our proficient customer support staff.

  • Top quality support service
  • Tutorial Videos

  • We have prepared a selection of how–to video tutorials that detailedly display how to troubleshoot a typical problem connected with your Linux cloud hosting packages account. You’ll find the instructional videos in the Help section.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a round–the–clock customer care service and feature a one–hour response guarantee. Our well–trained customer service technicians will be available 24/7/365 and will resolve any problem that you might possibly have within maximum 1 hour after the helpdesk ticket submission. In the majority of instances, a response will be provided to you within twenty minutes.