Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering good quality support promptly is our top priority, so that we back up each Linux cloud hosting packages plan with a one hour ticket response guarantee. As soon as you send a ticket or post an email, our customer help and support team will try all they could do to deliver the most appropriate answer to your case and to provide you with guidance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is provided by a group of proficient professionals who’re able to answer to your request straight away. You are able to make contact with the technical support crew by opening a support ticket from your Control Panel or by posting us an e–mail. On working days, you can also call us on the phone or make use of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guidance while operating within the Control Panel, you can always click the Help key and track down your issue in the variety of content articles that will pop up. We have also turned almost all of the articles into movies. The listing of educational videos will show up if you choose the Videos press button present in the top right angle.