Live Chat Support in Cloud Hosting
As we believe that many issues are easily resolved if you speak with a live person, we provide a live chat service for all our potential and current clients. Our chat is accessible every single day and our customer support agents will help you with a variety of questions and situations. If you are not our client yet, you're able to learn more about our cloud hosting plans and the web hosting platform in general so as to be certain that your websites will work properly on our servers. In case you already have an account and you've got some questions or you have any troubles with some of our services, you'll be able to get in touch with us through the live chat and we can provide you with the necessary information or assist you to troubleshoot the problem. You will have to open a trouble ticket for certain troubles which need longer time or the expertise of a system administrator, still for numerous basic troubles you will receive help on the spot.
Live Chat Support in Semi-dedicated Hosting
We supply live chat support as part of our services, so that any time you have any questions about our Linux semi-dedicated packages, you'll be able to talk with our customer care team at any moment no matter if you've already obtained your account or not. Generally, the chat service is for billing, pre-sales and general questions and problems, but we're able to assist you with quite a lot of tech questions as well. We will help you choose the optimal package for your sites in case you do not have an account yet, we can answer all of the billing questions or concerns you have or we can assist you with installing your new e-mail address on your personal computer or smart phone - all the aforementioned will be done quickly as our live chat service is online all day long, every single day. Any time you need assistance, you can chat with a representative and save a long time.