Extensive Online Documentation in Cloud Hosting
If you have ordered your first cloud hosting plan from our company or have moved your website over to us, you will become familiar with our platform and our in-house developed Hepsia hosting Control Panel in a jiffy thanks to the fact that we have prepared an exhaustive online knowledge base where you can find all the information that you’ll ever need – both general info about the hosting service as a whole and more specific info about the different features that you can make use of and the problems that you can bump into. The articles are located in two places. The complete article collection can be accessed via the Help section of the Control Panel. You can read relevant articles about the different functions in every section of the Control Panel too. You can find out how to accomplish basically everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles feature comprehensive instructions, so you will never get puzzled because of an ambiguous text. Surely, if you confront a more specific obstacle and you can’t find an adequate solution in our knowledge base, you can touch base with our tech support staff 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve compiled a detailed online knowledge base for all our current and potential clients, so if you purchase a semi-dedicated server account from us, you’ll be able to find any info that you are looking for at any moment. We have a vast number of educative help articles, which will help you understand better what is going on in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are only 2 examples. Our instructive manuals will help you accomplish anything you like – extract files from an archive, import a MySQL database, redirect a domain name, and so on. Also, we’ve also got troubleshooting instructions, which will allow you to find out what induces a certain problem and the likely solutions for it. In case you cannot send e-mails or your domain name opens an HTTP 500 error message, for example, you can examine our knowledge base and rectify the problem straight away. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.