Q: What does the website migration service entail? Will my web site be safe?
A: The website migration service that we are offering is free of charge (to a certain extent). We will transfer your web site(s) to our leading–edge cloud hosting platform without you having to do anything. We know from personal experience that swapping hosting providers can result in lost info and undesired downtime. This is the reason why we will do all that for you for free!We have highly competent administrators whose chief task is to make sure that your web site works precisely as it did on your previous web hosting platform. The administrators are experts in transferring custom–built websites, as well as websites that are based upon popular web applications such as WordPress and Joomla™.
Q: Just how long will the web site migration process take?
A: While we cannot give you an exact time window, since there are many factors, including the physical size of the web files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll give our best to migrate your site within 48h, and in certain cases – within 24h (when the content is not very large).
Q: My personal privacy is crucial to me. What info do you need to have?
A: Yup. We will need to have the name of the web site that you would like us to transfer. We’ll also need a means to access your current web hosting account so that we can get the files pertaining to your web site.
Q: My current web hosting account has sensitive info inside. How can I trust you?
Q: How about downtime? Will my website be unavailable?
A: Your website will continue to work exactly like it did before with your old web hosting provider. After we have completed the migration, your site will be configured to work on our platform and we’ll ask you to preview it. If it is functioning properly, all you will have to do is edit the name server records for your domain. Your site will be migrated over to us without any downtime.
Q: Will my current hosting provider need to provide any information/help?
A: While we transfer your website content, your hosting provider will not be aware of the transfer at all. We will never contact them in any way.
Q: Which web hosting providers can you transfer web content from?
A: Yep. We support all regular Linux–driven web hosting platforms. We do not support Windows–driven hosting platforms, because we do not offer Windows web hosting services ourselves.In addition, we do not support proprietary website building and management tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.